Our SIM (Subscriber Identity Module) cards do not only help us to use our phones to the maximum, they also help to identify us.
An MTN sim helps to identify the user and ensures that the user receives packages that are tailored just for him or her.
Upon buying an MTN sim, one is required to register the sim card with their details.
These details include
1. Name of the user
2. Date of birth
3. Gender
4. Address of user
5. Valid ID number.
After registering your sim card with all these, you can now go on to use your sim card and enjoy all the packages made for you.
However, what happens when one of your details change?
For instance, when you receive a new ID with a new ID number.
In this case, you will have to change the ID number on your sim registration report to the current ID number you now have.
This will enable MTN serve you better.
How to change MTN sim card registration details
1. Visit any MTN customer service shop.
MTN has customer service shops everywhere in areas that are close to you.
These include: Madina zongo Junction, Spintex, Kasoa, Accra Central and Dansoman.
2. You will have to provide a valid National ID. Either of these :
Voter ID
Passport
Driver’s License
Ghana Card
Whilst foreign nationals will be required to update their details with their National passport.
3. Once at the office, the information you can update includes your name, date of birth, gender, address (physical address), valid ID number and details of valid identification documents.
4. Once this has been done for you with the help of an MTN agent at the office, you can go through the info to make sure that everything stated is correct.
5. There you have it!. Details updated successfully.
Make sure to update the details of your mtn sim card from time to time to enjoy better offers and network from MTN.
Visit mtn.com.gh for more information on how to change your MTN SIM registration details.
Post update on July 20, 2021
Update sim
Hello,my name is abdulsalam bala I will want to be a update sim card with my name,my number is 09135539275 thanks for helping me.
I want change my mtn register becouse it is not my name in registered
Have you done it?
My sim registration is field i am no in the country
Hello MTN i want change my MTN Reg.detail becouse iam not the one register it just i buy it with register.please how can i change ?
Please MTN I want to change my names in registering my MTN sim
My names are Abdullahi Mohammed but d one in sim card is Muhammad Abu
Pls help me how do I do
I need your help I want to change my line register
Please I need for help to change my register my name is abubakar abdulmumuni the one in sim is abubakar Abdul, please I need help.
I want to change my sim detail
Hi mtn i want to change my sim registration details because i bought it in my community and i didnt register it myself.
I want to change my Sim registration details. Because it was registed by my elder brother but now I want it to be in my name because of the new registration of Ghana card.
Hi pls I am Awudu Falimata I want to change my simregistration name
Please and please there are network problems in all your customer service centers across the country making customers stranded and frustrated. I wanted my SIM card replaced and it’s been days now, the same story: “Network is not available”, why?
hi,i’m lawrence from kumi,i bought my sim card using my friend’s national id because i didn’t have the national id by then but now i have also got mine and i want to change my sim card registration status.how can i change? i need your help!
Plies I won’t to change my sim registration nam
I want to all the details use in open the sim
Please I want to change my name and date of birth
I want to change all the details on my sim infact my name n date of birth
I want to change all the details on my sim(my name n date of birth)
Pls I want to get the name that was used to registered this sim
Pls I want change the of my registered to hafsat Ashiru sani
I wnt to change the name on registered to tomori idowu adeola
I wnt change my name to tomori idowu adeola while my number is 08100604821
I want to change my registration name
Hello I bought my sim and am not the one that registered it so how can I change the details
This is the line: 08069738676
Please mtn, I need to change my names and addresses
I want to changed my sim card name.
My name is Fatima yahuza Musa
I want to change my MTN register
Hy mtn.. I want swipe my sim and the problem is that the name in my sim doesn’t March with my name (NIN). I bought this sim ten years ago. I don’t want loss it at all please. My phone was stolen with it, this sim was used throughout my life. I need a help I want it back please…
I want to change my MTN details
I want to to change my register SIM, because ia not my name on it
I want to change my mtn details because the name on the sim is not my name.
Please help me
My number is 0556197800
Hello
Anyway thanks for your assistance here but I want ask one question on the change of ownership
There are being some customers at my area and their sim cards are not working…there we used to say it cancel and again it not their own details on the sim card
They have used the sim for so many years
As an agent how do we please assist these ones to register their sim with their own GhanaCard?
What are requirements needed for change of ownership of an agent sim