The Electricity Company of Ghana has urged its customers to use their newly launched mobile application to buy prepaid units.
This directive will help curtail the spread of the Coronavirus disease in the country, the business manager for ECG in the Ashanti Region said.
He also added that measures have been put in place to prevent customers from coming to the office to buy electricity.
“So what we have done is that we launched an application, it was the Vice President who did the launch last month (February 18, 2020), since then, we’ve tried to educate our customers that you don’t necessarily need to come to the office to do a transaction,” Mr Asamoah said.
“The first thing we’ve done is that if you are using credit meter, you only need your account number and then once you download the ECG mobile app, you can download on Google play store,” he added.
“I want to say that if you talk about our transformers by our policies that we are implementing now, every transformer is supposed to be loaded to 70 per cent…. when the people stay home and they even switch on the suppress load,…..our load has always been big at night, now that they are home using the power in the day we don’t have a problem at all, normally at night, that is when we get challenges…,” he explained.
The ECG app was launched by His Excellency Dr. Mahamadu Bawuma in February 2020.
You can download the ECG APP FROM HERE.
READ MORE.
How to buy Electricity using Mobile Money.
Source: Graphics Online.
